Legal & Compliance
Privacy Policy.
We take your privacy seriously. This policy explains how Banlo collects, uses, and protects your personal information when you interact with our website and services.
Our Commitment to You
Banlo Toys ("Banlo", "we", "our", or "us") is committed to protecting your personal information. This Privacy Policy applies to our website banlo-toys.com and all related communications. By using our website, you agree to the practices described in this policy.
Let's make something great
Send Us an Inquiry
We'll get back to you within one business day.
Information We Collect
We collect information you voluntarily provide when you contact us, submit an inquiry form, or communicate with us via email or WhatsApp. This may include:
- Contact details -- your name, email address, phone number, and WhatsApp number.
- Business information -- your company name, country, and product requirements.
- Usage data -- pages visited, time spent, browser type, and IP address (collected automatically).
- Communications -- messages, attachments, and correspondence you send to us.
How We Use Your Information
We use the information we collect solely to support our business relationship with you. Specifically, we use it to:
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:
- Service providers -- trusted third-party vendors who assist with website hosting, analytics, or email delivery, bound by confidentiality agreements.
- Legal obligations -- when required by law, court order, or government authority.
- Business transfers -- in the event of a merger or acquisition, your information may be transferred as part of business assets.
Cookies & Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and collect usage data. These include:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Website functionality and security | Session |
| Analytics | Understand how visitors use our site | Up to 2 years |
| Preferences | Remember your settings and choices | 1 year |
You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:
- SSL/TLS encryption for all data transmitted via our website
- Restricted access to personal data on a need-to-know basis
- Regular review of our data collection and storage practices
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We encourage you to use caution when sharing sensitive information online.
Your Rights
Depending on your location, you may have certain rights regarding your personal data. These may include the right to:
To exercise any of these rights, please contact us at banlo@banlo-toys.com. We will respond within a reasonable timeframe.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
Your continued use of our website after any changes constitutes your acceptance of the updated policy.
Let's make something they'll love
The next big thing starts with a hello.
Have a product idea or sourcing brief? Let's talk toys.
Real people. Playful ideas. A serious partnership.